I accidentally dropped my phone on my kitchen tile floor and the screen cracked. My warranty had stated that accidental or deliberate damage would not be covered. I called around for iphone repair and the prices were exorbitant. I finally found a repair shop online that gave me a fair quote. I sent it out and was pleasantly surprised when not only was the fee cheaper than the other places that I had checked with, but I got my iphone back faster than if I had dropped it off. When I got my iphone back you could not tell that it had ever been broken.